Quality, Environment, Health & Safety In today's business environment it is important that we meet our customers' expectations with regard to quality and reliability. We need to economically satisfy these expectations using all our resources in the most efficient way possible. Sulzer Pumps believes in sustainable development; our goal is to minimize the environmental impact of our operations. In addition to this, using our products helps support reductions in the environmental impact of our customers businesses. The health and safety of our people is important to us. We strive to minimize health and safety risks in our facilities and those our products potentially present to our customers and the surrounding community. Our Quality, Environmental and Health & Safety management is based on measurable targets that are achieved by implementing targeted improvement programs. Our globally accepted quality management system complies with national and international standards and uses ISO 9000 as its basis. Each of our subsidiaries operates in accordance with our global QA standards via its local Quality Control department. Specialists from headquarters periodically carry out quality audits to ensure that all standards and procedures are met by our subsidiaries around the world. Operational reliability and availability of pumping equipment mainly depends on the quality of its design and manufacture. To achieve these goals, a controlled manufacturing system together with a recognized quality assurance (QA) organization are essential. Our QA program begins before any customer contact has been made and continues throughout the whole operational life cycle of our pumping equipment.