PumpsOnline
PumpsOnline
PumpsOnline is an Extranet that provides our customers with useful and valuable tools and information on our configured pumps business.
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Installed Base Management
Installed Base Management is typically part of a Maintenance Agreement, where Sulzer Pumps takes more responsibility of the customer’s pump maintenance. Installed Base Management provides you with clear benefits
A high level quality of detailed pump data throughout the lifetime of pump
Sulzer Pumps will keep the data of delivered pumps up to date and the information available 24 hours a day
An opportunity to manage installed base information also of non-Sulzer equipment
Product Documentation Library
Product
Documentation
Library
Product Documentation Library allows the user to access a document database with detailed and up-to-date information on all of our products including
Characteristic Curves
Sectional and Dimensional Drawings
Installation, Operation and Maintenance Instructions
Brochures
Product Documentation Library feature reduces and partly eliminates the need to update binders and CD-ROMs, thus reducing significantly costs associated with documentation delivery and upkeep.
PartsOnline
PartsOnline is an eCommerce solution that allows customers to place orders on us. PartsOnline reduces dramatically costs incurred in conventional spare part business providing a streamlined and almost paperless transactions.
PartsOnline
Supports multiple currencies and customer specific prices
Includes pump specific features, such as Impeller Diameters, Flange Drillings and various sealing options
Includes information on inventory levels and locations
Integrates seamlessly to other PumpsOnline services
Can manage non-Sulzer parts as well.
Other Features
PumpsOnline features and functionalities are under continuous development. Currently available other features include
Part Number Cross Referencing
Contact Us
Part number cross referencing allows the user to utilize his own part numbers parallel to Sulzer Pumps’ numbers. Part number cross referencing feature helps the user to identify the correct part especially when using PartsOnline for spare part ordering.
Contact Us feature makes it easy for the user to ask for support, e.g. clarifying technical details or specifying a part.